XFINITY Arena at Everett, Washington’s Premier Sports and Entertainment Venue, takes a fun philosophy to customer service, which begins with a simple question…How You Doin'?
Our approach to customer service is all about going above and beyond to treat our guests the way they want to be treated to give our guests the ultimate sports and entertainment experience, while measuring how we are doing.
Each and every guest is a Most Valuable Player and our catch phrase How You Doin’? encourages our employees to engage in conversation with our guests.
How You Doin’? starts with a greeting, but really it’s our culture that defines how we treat our guests, co-workers and colleagues. By asking the question, we can be proactive….but it’s treating people well that really makes the statement.